1Please provide us with a brief bio of yourself.
I am a senior executive at Deloitte Consulting, leading AI strategy and transformation for Fortune 500 retail and consumer brands. With 19+ years of global consulting experience, I have helped organizations unlock over $2.5B in enterprise value by translating AI vision into scalable impact. I am also the founder and creator of The Retail Tales podcast and a published thought leader on generative AI and responsible innovation.
2What is your role in the company?
I lead Deloitte’s AI Strategy and Engineering for the Retail and Consumer Products sector, working closely with C-suite leaders to develop and implement AI solutions that drive growth, efficiency, and long-term enterprise value.
3Please tell us more about your organization.
Deloitte is one of the world’s leading consulting firms, serving clients across industries in strategy, technology, operations, and transformation. We’re deeply committed to driving innovation responsibly and delivering measurable business outcomes.
4Describe the industry your organization is specialized in, as well as its main characteristics.
I specialize in the retail and consumer products industry, which is rapidly evolving through digital transformation. It's characterized by thin margins, high competition, and increasingly complex consumer expectations - all of which make it a perfect fit for AI-led disruption.
5Congratulations! As the winner of the TITAN Business Awards, what does it mean for you and your team to receive this distinction?
Thank you - It’s a huge honor. The award validates not just our technical innovation but the real-world business impact we’re delivering. It celebrates the talent, grit, and vision of a team that consistently pushes boundaries in AI and retail transformation.
6How has winning an international award help promote your organization?
It has amplified visibility across both clients and the broader market. It reinforces Deloitte’s position as a leader in applied AI and builds confidence among stakeholders looking to scale responsibly.
7What are the challenges of developing / marketing your winning entry(ies)?
One key challenge was aligning multiple functions (AI, tech, merchandising, and supply chain) into a cohesive product vision. We overcame it by building shared accountability, agile execution pods, and a relentless focus on customer value.
8As a business owner, please tell us more about your ideation process.
I start by identifying friction points in business performance and then work backward from impact. I bring diverse teams into brainstorming early, frame bold but clear ambitions, and validate ideas through rapid testing and executive feedback.
9What is your own definition of a successful team / organization / business?
A successful business is one that continuously learns, leads with purpose, and scales innovation that creates tangible, inclusive value—for customers, employees, and the industry.
10What led you / your organization to become successful within the industry you are currently in?
We’ve stayed ahead by connecting bold vision with real-world execution. The ability to see AI not as a project but as a capability that cuts across the enterprise has been key.
11How has the country, you are based in, helped move your industry forward?
The U.S. provides a fertile ground for innovation, with deep investment in AI infrastructure, a strong talent ecosystem, and a market willing to experiment and scale fast.
12What have you found to be a hindering factor, for your business, during the entire course of the pandemic, and how did you overcome that hinderance?
During the pandemic, digital transformation accelerated, but alignment became harder. We overcame it by doubling down on collaboration, remote delivery models, and empowering decentralized decision-making.
13What are the current trends in the business industry that you are most excited about?
The convergence of GenAI, digital twins, and real-time decisioning in retail is incredibly exciting. We’re entering an era of hyper-personalized, self-optimizing enterprises.
14What resources would you recommend to someone who is searching to improve their business prospects and organizational success?
I’d recommend:
1. Harvard Business Review for strategic insights,
2. The Retail Tales podcast for AI in retail (available on Apple Podcasts and Spotify platforms), and
3. Deloitte’s AI Institute for frameworks and research
15Where do you see the evolution of the overall business industry in the next 5-10 years?
I think we’ll see the rise of AI-native companies where every decision, process, and interaction is augmented intelligently. Business models will be more adaptive, sustainable, and purpose-driven.
16Who inspired you in your life, and why?
I’ve been inspired by leaders who balance vision with humility - those who drive transformation without losing sight of trust and responsibility. Satya Nadella stands out in that regard. A little closer to my personal life - my parents have truly inspired me to be a better human version of myself.
17What is your key to success? Any parting words of wisdom?
Stay curious, stay grounded. Success comes from connecting dots others don’t see—and having the courage to execute when others hesitate.