{"id":25266,"date":"2024-04-11T09:00:00","date_gmt":"2024-04-11T09:00:00","guid":{"rendered":"https:\/\/muse.international\/?p=25266"},"modified":"2024-06-12T06:13:53","modified_gmt":"2024-06-12T06:13:53","slug":"interview-with-priyal-borole-from-united-states","status":"publish","type":"post","link":"https:\/\/muse.international\/index\/interview-with-priyal-borole-from-united-states\/","title":{"rendered":"Interview with Priyal Borole from United States"},"content":{"rendered":"\n

Priyal Borole, a MarTech leader and strategic technologist, specializes in IT innovation, Omni-channel customer experience, and communications automation. With over 14 years of experience, Borole has led targeted marketing and compliant customer communications across North America, Asia, Europe, and the Middle East.<\/p>\n\n\n\n

Q1. Please provide us with a brief bio of yourself.<\/strong><\/p>\n\n\n\n

My name is Priyal Borole and I am a MarTech leader and strategic driven technologist delivering Information technology innovation, Omni-channel customer experience and Customer centric communications automation. I have driving targeted marketing and compliant servicing customers communications across North America, Asia, Europe and Middle East since more than 14 years.<\/p>\n\n\n\n

My professional journey has given me opportunities to solve complex use cases with CapitalOne, Express Scripts, T. Rowe Price and OneMain Financial.<\/p>\n\n\n\n

Q2. What is your role in the company?<\/strong><\/p>\n\n\n\n

My role at OneMain Financial as Head of Communications and Technology is to enable seamless communications between customers and the firm to enhance customer experience to next level. I contribute by leading data engineering, digital transformation, communications automation and pushing the boundaries of customer servicing by augmentation with AI.<\/p>\n\n\n\n

Q3. Please tell us more about your organization.<\/strong><\/p>\n\n\n\n

OneMain is a largest non-bank lender in United States enabling better borrowing platform and with mission to improve financial well-being of hardworking Americans. Founded in 1912 OneMain is leader in offering customers responsible access to credit and reach their goals.<\/p>\n\n\n\n

In about 1,300 community branches and across the United States, OneMain team helps millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. OneMain strives to give consumers the experience the way they expect – In Person, Phone or Online.<\/p>\n\n\n\n

Q4. Congratulations! As the winner of the TITAN Business Awards, what does it mean for you and your team to receive this distinction?<\/strong><\/p>\n\n\n\n

I would like express my gratitude to the TITAN Business Awards team and the Grand Jury Panel! Being honored with Platinum awards for Innovation in Marketing with IT and Gold award for AI in Marketing is itself a gratifying experience.<\/p>\n\n\n\n

This encouragement continues to motivate me to keep pushing the boundaries of innovation within Marketing technology and customer experience space. It in turn also validates my achievements so I can share learnings and contribute to the society looking to innovate in technology space.<\/p>\n\n\n\n

Q5. What is your own definition of a successful team\/organization\/business?<\/strong><\/p>\n\n\n\n

I believe success in a team, organization, or business is often characterized by clarity of goals, effective communication, adaptability, positive culture, customer satisfaction, innovation, and financial health. It involves a holistic approach that balances the interests of various stakeholders and contributes to long-term sustainability and growth.<\/p>\n\n\n\n

The key elements go along with adaptability, differentiation, engagement and industry perspective.<\/p>\n\n\n\n

<\/p>\n\n\n\n

\n\n\n\n

Winning Entry<\/strong><\/p>\n\n\n\n

<\/p>\n\n\n\n

Read more about this interview<\/a> with Rohan Rajput Singh from India, the Gold Winner of the 2023 TITAN Business Awards.<\/em><\/em><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Priyal Borole, a MarTech leader and strategic technologist, specializes in IT innovation, Omni-channel customer experience, and communications automation. With over 14 years of experience, Borole has [\u2026]<\/span><\/p>\n","protected":false},"author":19,"featured_media":26082,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[372,540],"tags":[445,382,419,487],"yoast_head":"\nInterview with Priyal Borole from United States<\/title>\n<meta name=\"description\" content=\"Winner interview with Priyal Borole from the United States, the Gold Winner of the 2023 TITAN Business Awards.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/muse.international\/index\/interview-with-priyal-borole-from-united-states\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Interview with Priyal Borole from United States\" \/>\n<meta property=\"og:description\" content=\"Winner interview with Priyal Borole from the United States, the Gold Winner of the 2023 TITAN Business Awards.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/muse.international\/index\/interview-with-priyal-borole-from-united-states\/\" \/>\n<meta property=\"og:site_name\" content=\"Muse.World\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/musedotworld\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-11T09:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-12T06:13:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/muse.international\/wp-content\/uploads\/2024\/03\/TBA-priyal-borole-thumb.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Maizura\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@musedotworld\" \/>\n<meta name=\"twitter:site\" content=\"@musedotworld\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Maizura\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/muse.international\/index\/interview-with-priyal-borole-from-united-states\/\",\"url\":\"https:\/\/muse.international\/index\/interview-with-priyal-borole-from-united-states\/\",\"name\":\"Interview with Priyal Borole from United States\",\"isPartOf\":{\"@id\":\"https:\/\/muse.international\/index\/#website\"},\"datePublished\":\"2024-04-11T09:00:00+00:00\",\"dateModified\":\"2024-06-12T06:13:53+00:00\",\"author\":{\"@id\":\"https:\/\/muse.international\/index\/#\/schema\/person\/6c06d27dec72f8caef69a58de7057d86\"},\"description\":\"Winner interview with Priyal Borole from the United States, the Gold Winner of the 2023 TITAN Business Awards.\",\"breadcrumb\":{\"@id\":\"https:\/\/muse.international\/index\/interview-with-priyal-borole-from-united-states\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/muse.international\/index\/interview-with-priyal-borole-from-united-states\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/muse.international\/index\/interview-with-priyal-borole-from-united-states\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/muse.international\/index\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Interview with Priyal Borole from United States\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/muse.international\/index\/#website\",\"url\":\"https:\/\/muse.international\/index\/\",\"name\":\"Muse.World\",\"description\":\"MUSE Creative Awards | Vega Digital Awards | TITAN Awards\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/muse.international\/index\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/muse.international\/index\/#\/schema\/person\/6c06d27dec72f8caef69a58de7057d86\",\"name\":\"Maizura\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/muse.international\/index\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/a7ec2dc5487c561c4b56a152817a6c14?s=96&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/a7ec2dc5487c561c4b56a152817a6c14?s=96&r=g\",\"caption\":\"Maizura\"},\"url\":\"https:\/\/muse.international\/index\/author\/maizura\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Interview with Priyal Borole from United States","description":"Winner interview with Priyal Borole from the United States, the Gold Winner of the 2023 TITAN Business Awards.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/muse.international\/index\/interview-with-priyal-borole-from-united-states\/","og_locale":"en_US","og_type":"article","og_title":"Interview with Priyal Borole from United States","og_description":"Winner interview with Priyal Borole from the United States, the Gold Winner of the 2023 TITAN Business Awards.","og_url":"https:\/\/muse.international\/index\/interview-with-priyal-borole-from-united-states\/","og_site_name":"Muse.World","article_publisher":"https:\/\/www.facebook.com\/musedotworld","article_published_time":"2024-04-11T09:00:00+00:00","article_modified_time":"2024-06-12T06:13:53+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/muse.international\/wp-content\/uploads\/2024\/03\/TBA-priyal-borole-thumb.jpg","type":"image\/jpeg"}],"author":"Maizura","twitter_card":"summary_large_image","twitter_creator":"@musedotworld","twitter_site":"@musedotworld","twitter_misc":{"Written by":"Maizura","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/muse.international\/index\/interview-with-priyal-borole-from-united-states\/","url":"https:\/\/muse.international\/index\/interview-with-priyal-borole-from-united-states\/","name":"Interview with Priyal Borole from United States","isPartOf":{"@id":"https:\/\/muse.international\/index\/#website"},"datePublished":"2024-04-11T09:00:00+00:00","dateModified":"2024-06-12T06:13:53+00:00","author":{"@id":"https:\/\/muse.international\/index\/#\/schema\/person\/6c06d27dec72f8caef69a58de7057d86"},"description":"Winner interview with Priyal Borole from the United States, the Gold Winner of the 2023 TITAN Business Awards.","breadcrumb":{"@id":"https:\/\/muse.international\/index\/interview-with-priyal-borole-from-united-states\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/muse.international\/index\/interview-with-priyal-borole-from-united-states\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/muse.international\/index\/interview-with-priyal-borole-from-united-states\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/muse.international\/index\/"},{"@type":"ListItem","position":2,"name":"Interview with Priyal Borole from United States"}]},{"@type":"WebSite","@id":"https:\/\/muse.international\/index\/#website","url":"https:\/\/muse.international\/index\/","name":"Muse.World","description":"MUSE Creative Awards | Vega Digital Awards | TITAN Awards","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/muse.international\/index\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/muse.international\/index\/#\/schema\/person\/6c06d27dec72f8caef69a58de7057d86","name":"Maizura","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/muse.international\/index\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/a7ec2dc5487c561c4b56a152817a6c14?s=96&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a7ec2dc5487c561c4b56a152817a6c14?s=96&r=g","caption":"Maizura"},"url":"https:\/\/muse.international\/index\/author\/maizura\/"}]}},"_links":{"self":[{"href":"https:\/\/muse.international\/index\/wp-json\/wp\/v2\/posts\/25266"}],"collection":[{"href":"https:\/\/muse.international\/index\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/muse.international\/index\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/muse.international\/index\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/muse.international\/index\/wp-json\/wp\/v2\/comments?post=25266"}],"version-history":[{"count":3,"href":"https:\/\/muse.international\/index\/wp-json\/wp\/v2\/posts\/25266\/revisions"}],"predecessor-version":[{"id":25272,"href":"https:\/\/muse.international\/index\/wp-json\/wp\/v2\/posts\/25266\/revisions\/25272"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/muse.international\/index\/wp-json\/wp\/v2\/media\/26082"}],"wp:attachment":[{"href":"https:\/\/muse.international\/index\/wp-json\/wp\/v2\/media?parent=25266"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/muse.international\/index\/wp-json\/wp\/v2\/categories?post=25266"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/muse.international\/index\/wp-json\/wp\/v2\/tags?post=25266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}