A Conversation with Krupal Gangapatnam | Real Problems with Digital Solutions

Thank you so much! I'm Krupal Gangapatnam, and I’m currently working as a Senior Business Analyst with Genpact. With over six years of experience in business consulting and product strategy, I specialize in leveraging data to drive transformation and innovation. I'm passionate about problem-solving, whether it's through refining business processes or building impactful digital solutions.

It was truly an exhilarating moment. Winning the award felt like a culmination of years of dedication, learning, and relentless curiosity. Professionally, it validates the work I’ve done across industries and domains; personally, it's a reminder that staying true to one’s values—integrity, commitment, and perseverance—really pays off.

I was inspired to participate to challenge myself and share the journey that brought me here. My career has been a blend of corporate achievements and entrepreneurial exploration, with a clear focus on delivering value through data-driven decisions and innovative thinking. I believed that this diverse experience, combined with real results, would resonate with the judges.

Yes, a key turning point was transitioning from a purely technical role to a more strategic, consultative position. It pushed me to develop my leadership and communication skills, helping me evolve from a solution implementer to a value enabler. That shift was instrumental in shaping the path to where I am today.

Absolutely—every phase had its own set of challenges. From managing global stakeholders to navigating the ambiguity of fast-paced projects, adaptability was crucial. I also credit strong teamwork and mentorship, which were vital in helping me overcome hurdles and continue growing.

This award is a platform—a chance to amplify my voice and share my insights more widely. I plan to continue mentoring young professionals, expand my involvement in innovation-driven initiatives, and use this momentum to explore leadership opportunities that drive meaningful change.

It encourages reflection. Preparing the submission made me look back at my journey with a new perspective, appreciating the progress and learning along the way. It also helps build credibility and opens up new networks of inspiring professionals.

Definitely. I’m incredibly grateful to my mentors and colleagues at Genpact, as well as those I worked with in my earlier roles. Their guidance, collaboration, and trust have played a crucial role in shaping my professional path.

AI, automation, and data ethics are key forces shaping our industry. I’m deeply involved in projects that blend data science with ethical considerations, ensuring solutions are both innovative and responsible. Staying adaptable and continuously learning is how I stay ahead of the curve.

Stay curious and don’t be afraid to ask questions. Learn the ‘why’ behind what you’re doing—it’ll help you grow exponentially. Also, don’t underestimate the value of networking and soft skills. They often open doors technical skills alone cannot.

Be authentic and specific. Share the real impact of your work—how it created value, solved problems, or led to transformation. Judges appreciate clarity, measurable outcomes, and a story that shows growth

I’m currently exploring opportunities that combine business analysis with product innovation. I'm also interested in creating platforms for mentorship and cross-industry collaboration. There’s a lot ahead, and I’m excited to keep pushing boundaries.

Success is a journey, not a destination. Embrace the learning curve, celebrate the small wins, and never stop being a student. The business world rewards those who are persistent, curious, and purpose-driven.